Are tables laid with cloths, cutlery, and napkins to create a 'homely' feel?
Are clothing protectors (bibs) only used if requested, and are they discreet?
Is the menu displayed in an accessible format (e.g., pictures or large print)?
Are residents given enough time to eat without being rushed by staff clearing away?
Are bedroom doors fitted with nameplates or personal identifiers chosen by the resident?
Is clothing well-maintained, ironed, and appropriate for the time of day?
Are toiletries in bathrooms personalized (not communal 'house' brands)?
Are residentsโ photos and personal items displayed in a way they can see and enjoy them?
Is signage for bathrooms/toilets at a height and contrast that helps independence?
Are communal areas (lounges/dining rooms) clearly defined and easy to find?
Is there a private space available for residents to receive visitors outside of their bedroom?
Are shared bathrooms kept free from 'clinical' clutter (e.g., hoist slings left on show)?